Renters’ Rights Act — Phase 1 now in force
Invite-only pilot for small UK letting agencies
The AI compliance layer your agency already needs.
Midflow is designed to bring compliance deadlines, tenant messages, maintenance and approvals into one clear workflow, while your team stays in control.
Works alongside the spreadsheets, inboxes and messages your team uses today.
From scattered message to a clear next step
Midflow is designed to keep each update with the right property, show what needs attention and record what your team decides.
- 01
Tenant reports an issue
A message arrives with the details your team needs.
- 02
Midflow links the property
The update stays with the relevant people and records.
- 03
Next action is prepared
Priority, owner and supporting context are brought together.
- 04
Your team reviews
A person approves the response before anything goes out.
- 05
Activity stays on record
Updates and decisions remain visible in one traceable history.
One task. One owner. One traceable history.
Keep your tools. Bring the work together.
Gmail, Google Sheets, Microsoft 365 and WhatsApp are shown as example inputs becoming property-linked activity in Midflow. The agency team reviews the queue before any next action. Availability varies by integration. Activate the animation to pause or play it.
Core letting work, connected
Each workflow stays tied to the property, people and decisions behind it.
- 01
Section 13 notices in minutes, not hours
Midflow validates the 12-month rule, calculates the two-month notice period, and generates a compliant GOV.UK Form 4 PDF. One mistake here costs up to £40,000 — the machine gets the arithmetic right every time.
- 12-month rule validated
- GOV.UK Form 4 output
- Human approval required
- 02
Certificate Vault that never lets an expiry slip
Upload gas safety, EICR and EPC certificates via WhatsApp. AI extracts the expiry dates automatically. Alerts fire at 60 and 30 days out, and a one-click audit pack is ready when the inspector asks.
- Photo upload via WhatsApp
- 60/30-day alerts
- Audit pack export
- 03
Maintenance triage that never sleeps
A tenant WhatsApps a photo of a leak at midnight. Midflow classifies urgency, routes it to the right owner in your queue, and holds a full audit trail before the first call of the morning.
- 24/7 tenant intake
- Urgency classified
- Full audit trail
Built around what needs attention now
Dashboard
Overview of the categories that currently need your attention.
An out-of-hours chatbot for WhatsApp or SMS
WhatsApp and SMS tenant messages are shown being acknowledged, essential details gathered and maintenance reports triaged against agency rules. Each conversation stays linked to the relevant property for the agency team to review. The illustration does not show contractors being booked automatically. Activate the animation to pause or play it.
Request access to Midflow
Leave your work email and we’ll contact you about fit and next steps.